Today’s guest is a big deal and we just couldn't wait until next season to release this interview. He’s the CEO of software company Menlo Innovations and the author of two highly recommended books—Joy Inc., and Chief Joy Officer, and he joins us today to share some of the incredible insights he has gained during his impressive career. From his definition of joy at work and how he has built a very unique professional environment and culture at Menlo to the unusual interview experience at Menlo, our conversation is expansive and detailed, giving you the tools you need to adopt some of the same principles in your own leadership journey. Richard shares how he has cultivated an environment where feedback is welcomed, why he has chosen a transparent remuneration structure at Menlo, how he has set this up, and much more. Don’t miss this inspiring conversation with today’s deeply intentional and revolutionary guest. Thanks for tuning in!
Today’s guest is a big deal. He’s the CEO of software company Menlo Innovations and the author of two highly recommended books—Joy Inc., and Chief Joy Officer, and he joins us today to share some of the incredible insights he has gained during his impressive career. From his definition of joy at work and how he has built a very unique professional environment and culture at Menlo to the unusual interview experience at Menlo, our conversation is expansive and detailed, giving you the tools you need to adopt some of the same principles in your own leadership journey. Richard shares how he has cultivated an environment where feedback is welcomed, why he has chosen a transparent remuneration structure at Menlo, how he has set this up, and much more. Don’t miss this inspiring conversation with today’s deeply intentional and revolutionary guest. Thanks for tuning in!
Guest Bio:
Rich Sheridan is on a mission to end human suffering in technology. As CEO and Co-Founder of Menlo Innovations, he built a workplace driven by collaboration, experimentation, and joy.
Once a fear-driven leader who micromanaged every detail, he discovered that joy at work isn’t a luxury—it’s a necessity. With a background in software and engineering (U-M BS '80, MS '82), his true passion is process, teamwork, and organizational design.
Through his books, Joy, Inc. and Chief Joy Officer, Sheridan shares Menlo’s story to help others create intentional cultures of joy. Because when joy leads, success follows.
Key Points From This Episode:
Quotes:
“We launched Menlo in June of 2001 with a crazy mission: we wanted to end human suffering in the world as it relates to technology. We’ve been doing that now for almost 24 years. It worked!” — @menloprez [0:09:33]
“I don’t think unjoyful people can make joyful results.” — @menloprez [0:16:44]
“We have an interview process where we’re actually trying to weed you in, not weed you out.” — @menloprez [0:31:06]
“Humans are incredibly adaptable when they are given clear expectations.” — @menloprez [0:33:21]
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